Withdraw from a contract
Use this form to withdraw from a contract you concluded with us. You do not have to give a reason, and you do not need to have an account.
We confirm every declaration by email as soon as it reaches us, and tell you what it means for your order.
Which order?
Your order number is the quickest way — it is in the subject line of the email we sent you, in the form PF-2026-000042. If you cannot find it, give the fax number you sent to and we will look it up.